Workload forecasting for scheduling optimization, suited for call centers

Lokad Desktop Workload Forecasting

Workload forecasting (best for call centers)

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Workload forecasting for scheduling optimization, suited for call centers

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Lokad Desktop Workload Forecasting 1.0.0 by Lokad.com
License: Free

Lokad Desktop Workload Forecasting scanned and found to be virus free

Publisher's description

Deliver workload forecasts. Best suited for call centers and staff managers (retail, restaurants, hostels, ...). Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting. Get customizable reports with hour, half-hour and quarter-hour aggregation for your forecasts. Retrieve historical data directly from your business application for a full integration. Ex: retrieve aggregated inbound call logs and get future inbound call volumes. Cut-and-paste reports into Microsoft Excel. Forecasts rely on the Lokad hosted forecasting technology. The application is released as open-source and has been designed to be easily extended to be plugged into third party business applications.

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Size: 574KB
Cost: $0.00

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Deliver workload forecasts. Best suited for call centers and staff managers. Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting. Customizable reports with hour, half-hour and quarter-hour aggregation for your forecasts. Cut-and-paste reports into Microsoft Excel.

What's New in this Release: initial release
Platform: Win98,WinME,WinXP,Windows2000,Windows2003,Windows Tablet PC Edition 2005,Windows
License: Free
Category: Business::Project Management
Date Added: Oct 10, 2007
Date Updated: Sep 29, 2008
Last Release Date: Oct 01, 2007
Page Visit: 5
Malware Status: Clean
Scan Date: Mar 29, 2008

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