Web based Help Desk Software for Unix

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Web based help desk software for Unix. Powerful customer service desk software.

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Web based Help Desk Software for Unix
Web Help Desk Software for Unix 10.0.18.3 by Web Help Desk Software
License: Free To Try
Popularity:
0% popularity: Web Help Desk Software for Unix
Web Help Desk Software for Unix scanned and found to be virus free

Publisher's description

The Web Help Desk software for Unix offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

Key Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options

Help Desk Software Integration:

- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Windows Remote Desktop Connection
- Apple Remote Desktop
- Absolute Manage
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3

The Web Help Desk Software: All of the features, none of the hassles.

Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.




Size: 140MB
Cost: $0.01


Rate this program:
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Rated by 2 users.
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Helpdesk & Remote PC category

What's New in this Release: Major Release Features Added
Platform: Unix
License: Free To Try
Category: Business::Helpdesk & Remote PC
Date Added: Apr 21, 2009
Last check for an update: Nov 30, 2016
Last version date: Nov 17, 2010
Page Visit: 382
Malware Status: Clean
Scan Date: Apr 30, 2009

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Web based help desk software for Unix. Powerful customer service desk software.



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