All-In-One IT Help Desk Software

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SysAid is an all-in-one IT help desk software with asset management, MDM, ITIL

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All-In-One IT Help Desk Software
SysAid IT Management Software 9.0 by SysAid Technologies
License: Free
Popularity:
43.4% popularity: SysAid IT Management Software
SysAid IT Management Software scanned and found to be virus free

Publisher's description

SysAid >Help Desk Software is a an all-in-one IT Help Desk software that provides the essential features for managing IT tasks including: Asset Management, MDM, Monitoring, Knowledge Base, Live Chat, Password Reset, SLA, Reports & Analysis, Tasks & Projects, Calendar, and more. With integrated capabilities, SysAid gives IT admins one powerful and easy-to-use IT Service Management solution, in one place. SysAid includes standardized templates so you can get started right away, and fully customizable options to meet your day-to-day IT needs. SysAid's free mobile apps let you manage your help desk and assets on-the-go from your iPhone, BlackBerry, Android, and Windows Phone 7. End users submit help desk service requests via SysAid's intuitive End-User Portal, while the SysAid Help Desk enables you to predefine and apply automatic priority, escalation, routing and notification rules (email, SMS, service requests). SysAid manages system vitals by automatically scanning, listing and monitoring your organization's network (SNMP devices, hardware, software and change history) and raising early warning alerts (email, SMS). Support your users anywhere around the world, via SysAid Remote Control. Build a database of knowledge, tips, and how-to solutions for administrators and end users in the Knowledge Base. Additional ITIL Package (CDMB, Priority Matrix, Change Management, and Problem Management), SLA/SLM, Tasks and Projects, and Manager Dashboard modules are also available. SysAid is deployed in over 100,000 organizations in 140 countries around the world, and features an active online Community Forum and regular training programs. SysAid has a free trial, and a free version for small to medium-sized organizations. SysAid's newest version 9.0 includes integrated Mobile Device Management capabilities that let you manage all mobiles devices as assets right from Asset Management.




Size: 186.24MB
Cost: $0.00


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Platform: Win98,Win2000,WinXP,WinVista,WinVista x64,Win7 x32,Win7 x64,Win8
License: Free
Category: Business::Helpdesk & Remote PC
Date Added: Feb 13, 2008
Last check for an update: Dec 08, 2016
Last version date: Oct 28, 2012
Downloads Total : 9
Downloads last 10 Days: None
Page Visit: 249
Malware Status: Clean
Scan Date: Apr 12, 2008

Link to SysAid IT Management Software sample code
SysAid is an all-in-one IT help desk software with  asset management, MDM, ITIL




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