FREEWARE SME/Corporate Helpdesk application

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FREEWARE multiuser FREEWARE Corporate helpdesk solution that is simple to use

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FREEWARE SME/Corporate Helpdesk application
FREEWARE CentreDesk Corporate 6.101 by Merging Technologies
License: Free
88.2% popularity: FREEWARE CentreDesk Corporate
This software was not yet scanned for viruses

Publisher's description

CentreDesk Corporate is a FREEWARE multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use.
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to On Hold;
Security ensures that only logs assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:
That the issue has been logged, and the details
Log completion

Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory

To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.

Size: 20KB
Cost: $0.00

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What's New in this Release: Full unlocked Access .mdb included with download
Platform: Win2000,Win7 x32,Win7 x64,WinServer,WinVista,WinVista x64,WinXP
License: Free
Category: Business::Helpdesk & Remote PC
Date Added: Jun 19, 2013
Last check for an update: Oct 25, 2016
Last version date: Jan 01, 2012
Page Visit: 40
Malware Status: Not scanned yet

Link to FREEWARE CentreDesk Corporate sample code
FREEWARE multiuser FREEWARE Corporate helpdesk solution that is simple to use

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